Pyro Peacocks FAQ’s

What types of fireworks do you sell?

We sell a wide variety of fireworks, including aerial shells, 500 gram cakes, 200 gram cakes, roman candles, fountains, gender reveal, sparklers, and a lot more, we are a complete fireworks shop.

Are your fireworks safe for use?

Yes, our fireworks are safe for use when handled properly and used according to the instructions. Please make sure you always have a designated shooter for lighting fireworks. 

Do you offer discounts for bulk purchases?

Yes, we offer discounts for bulk purchases. We offer good deals throughout the year if you hold a free account with us, please contact us for more information.

What permits or licenses do I need to purchase and use fireworks?

You do not need any licenses to buy consumer fireworks in texas or in new mexico, but if you live in another state, you might want to learn the state or county laws where you are setting off fireworks.

Can I buy fireworks online, or do I need to visit a physical store?

Yes, you can purchase fireworks online through our website, we have products that sell exclusively online and some that sell exclusively through our stands or stores. You only have the option to pick up curbside if you order online, we do not ship fireworks at the moment. 

How do I know which fireworks are right for my event?

Contact us so we can help you select the right fireworks for your event based on your needs and budget.

Can you provide a professional display for my event?

No, we only sell fireworks. 

Do you offer training on how to safely handle and use fireworks?

As of the moment we are not yet catering to this kind of training but we do have provided articles on the website to safely help you use the fireworks. 

What is your return policy for unused fireworks?

We do not offer returns for unused fireworks.

What are your hours of operation, and do you have any special holiday hours?

Our hours of operation vary by location and season. Please check our website or contact us for our current hours.

Are there any age restrictions for purchasing fireworks?

There may be age restrictions for purchasing fireworks in your area. Please check with your local authorities and state law, 18 and over is typical. 

Can I use fireworks in my residential area, or are there any restrictions?

The regulations on using fireworks in residential areas vary by location. Please check with your local authorities before using fireworks.

What should I do if a firework doesn't ignite or goes off improperly?

if a firework doesn't ignite or goes off improperly, do not attempt to relight it. Wait at least 20 minutes, then soak it in water to ensure it is fully extinguished.

How do I properly store fireworks until I'm ready to use them?

Store fireworks in a cool, dry place away from any sources of heat or ignition. Keep them out of reach of children and pets.

How do I light fireworks safely?

Always follow the instructions on the fireworks packaging, and make sure to light them in an open, outdoor area away from buildings, vehicles, and other flammable materials. Never try to relight a malfunctioning firework.

Are there any safety precautions that I need to take when using fireworks?

Yes, fireworks can be dangerous, and it is important to follow safety precautions. Always read and follow the instructions on the packaging, keep a safe distance from the fireworks, and have a bucket of water and or extinguisher  nearby in case of a fire.

Can I have a fireworks display in my backyard?

It depends on local laws and regulations. In some areas, backyard fireworks are illegal, while in others, permits may be acquired or/and required. Check with your local government to see what the rules are in your area.

Do you have a rewards program in place?

Yes we just started offering rewards this 2023 year for our rewards to our loyal customers, we offer good deals and you don’t have to buy under the different spending brackets we have in place, of course if you are a big spender we offer even better deals on those brackets. Look into our website for details.

Do you ship fireworks?

We do not ship fireworks but are always welcome to shop online with us and use our curbside pickup.

Do I need to have an account to purchase with us online?

No, you do need an account to shop online but it is super easy to sign up and it just gives you a better experience overall when you sign up, we send you deals that are worth it, just for being an account holder and of course it’s free. 

How long does it take for my order to get processed?

Usually orders get processed between 5-7 days depending on order, and then its ready for curbside. 

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